Vol 27, No 85 (2003)

Table of Contents

Research Articles

WILIP make a difference? Practitioner perspectives of the challenges facing libraries and information services
Sue Howley, Stuart Ede
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5-10
Librarians On Call: an instant messaging enquiry service for Open University distance learners
Georgina Payne, Michelle Perrott
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11-21
Do libraries aid learning? Approaches and methods for measuring impact. A report of the LIRG/SCONUL seminar, 9-10 December 2002, Scarborough.
Biddy Fisher
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22-25
Consultation and involvement in the Library of Birmingham
Clare Nankivell
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26-36