TODARO, Julie and SMITH, Mark L. Training library staff and volunteers to provide extraordinary customer service. London: Facet Publishing. 2006.

Authors

  • Cathal McCauley

DOI:

https://doi.org/10.29173/lirg45

Keywords:

customer service, libraries, training

Author Biography

Cathal McCauley

Sub-Librarian Reader Services University College Dublin Library

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Published

2007-09-16

Issue

Section

Book Reviews