Academic researchers' use of the Internet, and their consequent support requirements.

Authors

  • Neil Jacobs

DOI:

https://doi.org/10.29173/lirg360

Keywords:

Internet, academic reseachers, information medium, support requirements, local Internet 'gateway'

Abstract

Because the lnternet has become such a pervasive information medium, the Library at Sussex University decided to investigate how local academic researchers were using it in their work (if at all), and thereby to assess their support requirements. A total of 30 academics were interviewed, and the results indicated that the appropriate support arrangements were decentralised and discipline-based, in terms of staffing, training and maintenance of a local lnternet 'gateway'. These results are in line with those of research on related topics.

Author Biography

Neil Jacobs

NeilJacobs is currently the Project Manager for the elib FIDDO project,a Focused lnvestigation of Document Delivery Options, at Loughborough University. The work described in this article was one of a number of research projects he undercook whilst working in the Library at Sussex University.

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