Any questions? Just Ask: Changing library roles at the University of Huddersfield to support widening participation

Sue White, Lorraine Noel


This article describes an innovative scheme to improve
students' abilities and confidence in using a University
library, by adapting the role of library assistants.
Through developing a more proactive and welcoming
approach to supporting students when they entered
the Library, it was hoped the Library would be able to
contribute to the University's mission to attract and
retain students from non-traditional HE backgrounds.
The scheme has been well received by students and
staff. The article highlights issues raised during the
development, implementation and evaluation of the


library assistants;

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CILIP Registered Charity no 313014

ISSN 1756-1086 (Online)